Retail sales should be simple

Sales Coaching for luxury retailers who want to boost their sales, maximize every customer interaction, improve customer relationships, and keep their sales team motivated.

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Not exceeding sales goals?

Having a high performing sales team isn’t as simple as watching a sales training video. It requires repetition, daily practice, and consistent performance feedback.

Without effective sales training, your team:

X Relies on foot traffic to make sales

X Lacks ownership and collaboration

X Feels pushy upselling and cross selling customers

Learn more about our method below.

Our Process to Boost Sales

  • Motivate & Energize the Team

    We’ll start by bringing new energy and motivation to the sales team, helping to keep them engaged and focused on their goals. We want to create a positive company culture that is focused on sales success.

  • Improve Customer Satisfaction

    The next step is to analyze how you’re currently generating traffic. We’ll look at specific techniques and strategies to help you strengthen customer relationships which lead to increased customer loyalty and repeat business.

  • Boost Sales Performance

    Finally, we’ll dive into the heart of selling. We’ll observe individual salespeople to identify areas for improvement and help them develop the skills and strategies needed to increase their overall sales.

Book a Call

What others are saying

  • Knowledgeable

    “Rachel is an incredible coach. She helped me boost my sales and gave me the confidence that I was looking for. She genuinely cares about you and your business. She was readily available to me and listened to what I needed. I am so thankful for her knowledge and compassion.”

    - Lisa, Green Compass

  • Knows her Stuff

    “Rachel is absolutely amazing. She’s changed the way I view customer service and the customer experience. She is there with you every step of the way and really knows her stuff from all her time working in retail and managing a store - unlike a lot of other coaches out there who have all their knowledge from a course vs real-world info.”

    - Bonnie, The Nourished Path

  • Phenomenal

    “Rachel’s work ethic is phenomenal as she gets what it takes to not only sell a customer, but also the importance of following up and providing the best customer service possible.”

    - Jason, Sales Coach

  • Reliable

    “If you’re thinking about working with Rachel, I highly recommend it. She’s so helpful and is there for you when you need help. She always gives good advice and will change how you sell and how you look at a sale.”

    - Ashton, Pandora

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Let’s get your team excited to sell without wasting time

With 13+ years experience in luxury retail sales, I’ve used every strategy, tool, and approach you can dream of to drive business and increase sales. With my coaching and training, your team will learn how to overcome any challenges they may be facing in their sales efforts and develop the skills and strategies needed to increase their sales performance.

Offscript Newsletter

Stay ahead of the game in the retail industry with our monthly sales newsletter!

You can expect:

✓ A proven sales tip that is quick and actionable

✓ Industry news to help you stay ahead of the competition

✓ The latest trends, strategies, and tips to help you grow your business

✓ And so much more

Let’s take your business to the next level